irion play Privacy Policy – How We Handle Your Personal Data

When you register an account on irion play, we collect your full name, date of birth, email address, mobile number, and a government-issued identification number as required for age and identity verification. This information is necessary to confirm that you meet the minimum age requirement of 21 years old and that you are a resident of the Philippines eligible to use the platform. We also collect your preferred payment details, such as your GCash number or bank account information, when you make a deposit or request a withdrawal through our Deposit or Withdrawal pages. Any messages you send to our support team, including complaints, queries, or feedback, are also stored as part of your account record. Providing accurate information is a condition of using the platform, and submitting false details may result in account suspension in line with our Terms and Conditions. We do not collect more information than is reasonably necessary to operate the platform and comply with applicable regulations in the Philippines.

When you browse or interact with the irion play platform, we automatically collect certain technical information to help us maintain a stable and secure experience for all Filipino players. This includes your IP address, device type, operating system, browser version, and the pages or game sections you visit during each session. We also record the time and duration of your sessions, the games you play, the bets you place, and the outcomes of those games, which helps us detect unusual activity and ensure fair play across the Game lobby and Live Casino. Cookies and similar tracking technologies may be used to remember your preferences and keep your session active while you are logged in. You can manage cookie settings through your browser, though disabling certain cookies may affect how some features of the platform function. We do not use this technical data to build advertising profiles or share it with third-party marketing companies.

irion play does not sell your personal information to any third party under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, including payment processors that handle PHP transactions, identity verification partners that confirm your eligibility, and technical infrastructure providers that keep the platform running securely. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are not permitted to use your information for their own purposes. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal data, and we will comply with such requirements while taking reasonable steps to notify you where legally permitted. We may also share data within our corporate group for internal administrative purposes, subject to the same data protection obligations. Any transfer of data outside the Philippines is conducted with appropriate safeguards in place to protect your privacy rights.

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal and regulatory obligations in the Philippines. Transaction records, including deposit and withdrawal histories, are kept for a minimum period as required by applicable financial regulations, even after an account is closed. If you request the deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where we have a legitimate interest in keeping certain records, such as for fraud prevention or dispute resolution. Data collected for responsible gaming purposes, including self-exclusion records, may be retained for longer periods to protect your wellbeing and prevent re-registration during an active exclusion period. We regularly review the data we hold and securely delete information that is no longer needed. You may contact our support team at any time to ask about the specific retention period that applies to your account data.

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information in a readable format. You also have the right to request corrections if any of your personal data is inaccurate or out of date, and we will update our records promptly upon receiving a verified request. In certain circumstances, you may request the deletion of your personal data, the restriction of how we process it, or the transfer of your data to another service provider. If you believe that our processing of your personal data is unlawful or that your rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact our support team directly through the platform. We will respond to all verified data rights requests within a reasonable timeframe and at no charge to you. Please note that some requests may be subject to legal limitations, and we will explain any such limitations clearly when responding to your request.

irion play uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details and identity documents is stored with additional layers of protection. Access to personal data within our organisation is restricted to staff members who need it to perform their specific roles, and all such staff are trained in data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authorities in the Philippines as required by law. While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security, and we encourage you to protect your own account by using a strong, unique password and logging out after each session, especially when using a shared or public device.